FAQ

Frequently Asked Questions

How long does delivery take?

Orders within Germany are delivered in 2-4 business days.

What payment methods do you accept?

PayPal, Klarna, Visa, Mastercard and other major cards.

Can I return my order?

Yes — you have a 14-day right of withdrawal under EU law. See our Widerruf / Returns page for details.

Are your products original?

Yes, we only sell authentic products sourced from verified suppliers.

How can I track my order?

You will receive a tracking link by email as soon as your order ships.

How can I contact you?

Via our contact page or WhatsApp — we usually reply within 24 hours.