Shipping & Returns

Shipping

We ship across Germany and the EU. All orders are processed within 1–2 business days after payment confirmation.

Delivery Times

πŸ‡©πŸ‡ͺ Germany: 2–4 business days
πŸ‡ͺπŸ‡Ί EU Countries: 5–8 business days

Shipping Costs

Standard shipping (Germany): €4.90
βœ… FREE shipping on all orders over €50

Returns

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 14 days of receiving it, in accordance with EU consumer law.

Return Conditions

  • Items must be unused and in original packaging
  • Please contact us before sending the item back
  • Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect

How to Return

1. Contact us via our Contact page with your order number and reason for return.
2. We will send you return instructions within 24 hours.
3. Pack the item securely and send it back to us.
4. Once received, your refund will be processed within 5–7 business days.

Faulty or Damaged Items

If you received a faulty or damaged item, please contact us immediately with photos. We will send a replacement or issue a full refund at no extra cost to you.